Privacy policy

# Privacy PolicyWelcome to Spellbound LARP & Games. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you engage with our services. Please read this policy carefully to understand our practices.## 1. Information Collection

1. **Personal Information**: We may collect personal information such as your name, email address, billing address, and payment details when you make a purchase or sign up for our events or newsletters. This information is used to process your orders and provide you with important updates.
2. **Non-Personal Information**: We may also collect non-personal information like your browser type, device, and usage patterns. This helps us understand how our website is being used and improve our services accordingly.
3. **Cookies**: We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us recognize your preferences and understand how you interact with our site.
4. **Third-Party Services**: Our site may integrate third-party services such as payment processors and analytics providers. These third parties may collect and process data independently according to their own privacy policies.
5. **Social Media Interaction**: If you interact with us on social media platforms, we may collect information from your public profile, including your username and other details you choose to share.
6. **Event Participation**: When you participate in our events, we may collect additional information relevant to the activity, such as your preferences, physical characteristics (for personalized gear), and emergency contact details.
7. **Feedback and Surveys**: We may collect information provided by you in feedback forms or surveys. This data is used to improve our services and understand your needs better.

## 2. Information Usage

1. **Service Delivery**: We use your information to process orders, deliver products, and provide customer support.
2. **Communication**: Your contact information may be used to send you updates, promotional offers, and other relevant communications. You can opt out of marketing communications at any time.
3. **Personalization**: To enhance your experience, we may use your data to tailor content and product recommendations based on your preferences and past interactions.
4. **Security**: We use your information to enhance the security of our website and prevent fraudulent activities.
5. **Legal Obligations**: We may disclose your data if required by law or in response to legal processes.
6. **Aggregated Data**: Non-personal information may be aggregated and used for research and analytical purposes to understand trends and improve our services.

## 3. Information Protection

1. **Data Security**: We implement various security measures to protect your personal information against unauthorized access, loss, or theft.
2. **Data Retention**: Your information is retained only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
3. **User Rights**: You have the right to access, correct, or delete your personal information. You may also restrict or object to certain data processing activities. Please contact us to exercise these rights.

## 4. Children's Privacy

1. **Age Restrictions**: Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under this age. If we become aware that we have inadvertently collected such information, we will promptly delete it.

## 5. Changes to This Policy

1. **Policy Updates**: We may update this Privacy Policy from time to time. Changes will be posted on this page, and we encourage you to review it periodically.

## 6. Contact Us

1. **Questions and Concerns**: If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us. We are here to address your concerns and ensure your privacy is protected.

Thank you for choosing Spellbound LARP & Games. Your trust is important to us, and we are committed to safeguarding your privacy.